Anyone have a contact name and number over there?...I need to contact them and see whats going on.

The only noise i have every experienced or heard about coming from a triangle, is a type of creaking sound....it sounded like it was coming from the pedestal or the tripod....it drove me nuts for a while but I finally pinpointed it down to the brake puck, slightly touching the brake disk and vibrating when the jib was armed. The brake was loose and not really dragging but just touched enough to create that weird sound.