Hey Shane,

I've never had a popping sound with my Triangle. Sometimes if I run the remote extension snake down the arm too tight, there is some noise, but it's more like a stretching sound coming from the wrap. What about the tapered plugs. Are they flush against the bolt head, or did they thread onto the bolt a little before they were tightend? I would definitely strip it down and set it up yourself if you're the op...unless they want to sign off naming you free and clear of inurance and liability. Otherwise, they can't really bitch about you wanting to make sure the rig is safe.